Menu
THE WORKSHOP PULSE HELP CENTRE
Less searching.
More doing.
Practical walkthroughs. Straight answers.
Get the help you need to keep your workshop moving.
Meet your dashboard.
Start with the essentials · 3:52
01 / WATCH & LEARN
The tutorial library.
Follow along, at your own pace.
AT A GLANCE.DASHBOARD / FIRST VIEW
Welcome to your Workshop Pulse Portal Dashboard
A first look at your dashboard and the main functions of your Workshop Pulse portal.
Watch tutorialREADY TO WORK.VEHICLES / VRM LOOKUP
Add a vehicle on desktop
Use VRM lookup to bring a vehicle into your portal and get its record started.
Watch tutorialTO QUOTE.AI QUOTE / DESKTOP
Create a quote with AI
Follow the desktop workflow for parts, labour and sending a quote for customer approval.
Watch tutorialIN YOUR POCKET.VEHICLES & CUSTOMERS / MOBILE
Add a vehicle and customer on mobile
Add or edit a vehicle, then link a new or existing customer while you are on the workshop floor.
Watch tutorialNo tutorials found.
Try fewer words, another device or check the FAQs below.
02 / QUICK ANSWERS
A little help.
A lot less hassle.
Answers to the questions that come up in a busy workshop.
Still stuck? Talk to usWhere should I start?
Watch “Welcome to your Workshop Pulse Portal Dashboard” in Desktop tutorials. It introduces the dashboard and several of the main portal functions. Then choose the vehicle or quoting walkthrough that matches your next job.
Can I use Workshop Pulse on my phone?
Yes. The workshop portal is designed for desktop and mobile browsers. Choose Mobile in the tutorial library for the guide to adding a vehicle and customer on your phone.
How do I add a vehicle or link a customer?
The Desktop tutorial covers adding a vehicle using VRM lookup. The Mobile tutorial shows adding and editing a vehicle, then linking a new or existing customer. Choose the guide for the device you are using.
Where can I learn about AI quotes?
Watch “Create a quote with AI” in Desktop tutorials. It covers the workflow for parts, labour and customer approval. Check the vehicle details, parts and labour before you send a quote.
Does Workshop Pulse connect bookings, job sheets and invoices?
Yes. Bookings, job sheets and invoices are part of the connected workshop workflow. If you need help with a particular step, contact support with the page URL and a description of what you are trying to do.
A video will not play. What can I try?
Check your connection and press play again. You can also use “Open video directly” in the player to use your browser’s own player. If the problem continues, tell support the tutorial name, device and browser.
A button or page is not working. What should I send support?
Note the page URL, your device and browser, the steps you took and the exact error message. Add a screenshot if useful, hiding customer or payment details. Do not include passwords. You can copy the support checklist below to get started.
How do I start a free trial?
Open the Free trial page and follow the registration instructions. Try Core risk-free for 14 days, starting only when your workshop is ready. No subscription payment during your trial. Cancel before it ends — no quibble, no commitment to continue. Your chosen plan and any agreed onboarding fee apply after the trial unless you cancel. Check Plans for package prices and separately quoted extras.
No matching answers yet.
Clear your search or contact support for a hand.
03 / PEOPLE WHO CAN HELP
Let’s get you
back to work.
Need help with setup, a job sheet or something that isn’t working? Tell us what’s happening.
Contact support on WhatsAppOpens WhatsApp. Review your message, then press Send.
Prefer email? hello@workshoppulse.co.ukHelp us help you faster
- 01Where it happens
Your workshop name and the page URL.
- 02What you are using
Desktop or mobile, and your browser.
- 03What went wrong
The steps, exact error and a screenshot if useful.
Hide customer details in screenshots. Never send passwords.